PRIVACY.

1. Who we are

Data controller: Singularity edge studio Ltd. (Single-member limited liability company (EOOD)), UIC/EIK 207609276.

Registered seat: Haskovo Region, Dimitrovgrad Municipality, Dimitrovgrad, Bulgaria.

2. Information we collect

We may collect the following categories of personal data:

• Contact details you submit via our forms (name, email, phone number, company name, and message content).
• Technical and usage data when you browse our site (IP address, browser type, device information, pages visited, referring URLs, and approximate location derived from IP).
• Cookie and analytics data as described in Section 6.

3. How we use your information

We use personal data to:

• Respond to inquiries and provide quotes or project-related communication.
• Operate, maintain, and improve our website and services.
• Measure site performance and marketing effectiveness.
• Comply with legal obligations and protect our legitimate business interests.

4. Legal basis (GDPR)

Where EU/EEA data protection law applies, we rely on:

• Consent — for optional cookies and certain marketing analytics, where required.
• Contract — when processing is necessary to respond to your request or prepare a proposal.
• Legitimate interests — for website security, analytics, and business development, balanced against your rights.
• Legal obligation — when we must retain or disclose data under applicable law.

5. Sharing with third parties

We do not sell your personal data. We may share data with trusted processors who help us run our business, including hosting providers, Supabase (contact form storage), Google Analytics (GA4), Ahrefs Analytics, Meta (Facebook) Pixel, and email delivery services. These parties process data only on our instructions and under appropriate safeguards.

We may also disclose information if required by law or to protect the rights, safety, and security of our users and business.

6. Cookies and analytics

Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. Analytics tools (such as Google Analytics, Ahrefs Analytics, and Facebook Pixel) may set cookies or collect pseudonymous identifiers when configured.

You can control cookies through your browser settings. Where required by law, we will request consent before loading non-essential cookies.

7. Data retention

We retain contact form submissions and related correspondence for as long as needed to handle your inquiry, maintain business records, or comply with legal requirements — typically up to 24 months unless a longer period is required for an active project or dispute.

Analytics data is retained according to the retention settings of the respective provider.

8. International transfers

Some service providers may process data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms approved under applicable law.

9. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal exceptions.
• Restrict or object to certain processing.
• Withdraw consent at any time, without affecting prior lawful processing.
• Lodge a complaint with your local supervisory authority (in Bulgaria: the Commission for Personal Data Protection).

10. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure; we encourage you not to send sensitive information unless necessary.

11. Children

Our services are directed at businesses and professionals. We do not knowingly collect personal data from children under 16. If you believe we have received such data, please contact us and we will delete it promptly.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be posted on this page.